Our newly launched ‘Flat internet’ means the bandwidth plans or packages contained with Real Time Internet (IIG/ Network) Bandwidth only and the ‘Internet with other services’ means the bandwidth plans designed with Real Time Internet along with the allotted bandwidth for CDN services like YouTube, Facebook or BDIX and other streaming contents.

Contact us at our Hotline number (01318 306491 - 93) or Website (mxbd.net) or Messenger or WhatsApp (01318 306491) or Email: info@mxbd.net
Choose your bandwidth plan.
Check your area coverage.
Provide OTC (one time installation charge) and 1st month bill for your plan along with necessary documents (1 copy PP size Photo and 1 copy of Applicant’s NID or Birth Certificate or Passport or Driving License) to the MXBD office representative.
‘Live’ your New Connection at your preferred schedule.

For any Retail Package, our regular installation charge is BDT 1,500/=. It can be varied on New Connection optical fiber length or applicable offers or discounts. For any Business account or Corporate Package, installation charges will be estimated by the MXBD office representative.

Contact us at our Hotline number (01318 306491 - 93) or Website (mxbd.net) or Messenger (facebook/@matrixbdisp) or WhatsApp (01318 306491) or Email: info@mxbd.net for your expected Bandwidth Plan, OTC and monthly charges and other required facilities.

No security deposit is required in MXBD for any kind of New Installation with any package.

Pay for the first 6 months and get a New Installation Fully Free.
Pay for the first 11 months and get the Subscription for 12 months along with the Free Installation.

Right after the confirmation, a maximum 3 days are required to ‘Live’ any New Installation. Conditions are applicable.

For every single Real IP, BDT 200/= will be estimated as the monthly charge.

Contact us at our Hotline numbers (01318 306491 - 93) or Website (mxbd.net) or Messenger (facebook/@matrixbdisp) or WhatsApp (01318 306491) or Email: info@mxbd.net for 24/7 customer support and required services.

We are always ready to support you 24/7 via phone. Call us to enjoy our excellent support at 01318 306491 - 93 for seeking support, solving billing issues or any sort of query for New or existing connections anytime.

For any kind of bill payment, users can pay their bills through Bkash Payment, and need to send it from a personal number.
Send their User ID as the reference and for each payment, Counter No:1. No extra charge is required for bill payments through Bkash.
Secondly, users can pay their monthly bills or other required charges directly to the MXBD office during working hours.
In case of emergency or for business accounts, ‘Home/ Office Collection’ is also available. In that regard, a short charge will be applicable.

For relocate any existing connection, contact at our Hotline numbers (01318 306491 - 93) or Website (mxbd.net) or Messenger (facebook/@matrixbdisp) or WhatsApp (01318 306491) or Email: info@mxbd.net.
Provide a new location address and check network availability.
Our regular ‘Shifting Charge’ is estimated as BDT 500/=. It can be variable due to ‘New Location Cable Length’ than the existing location.

Contact us at our Hotline numbers (01318 306491 - 93) or Website (mxbd.net) or Messenger (facebook/@matrixbdisp) or WhatsApp (01318 306491) or Email: info@mxbd.net to change existing bandwidth plan or package.

There is no package migration charge applicable for existing users.

Please visit our website at mxbd.net or any other speed checking website to check your downloading and uploading speed.
For ‘Real-Time Speed Checking’ also can visit user.mxbd.net by using your Username and Password.